Privacy Policy

Last Updated: November 16, 2025

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request information
• Schedule consultations or appointments through Calendly
• Sign up for our services
• Subscribe to our newsletter or communications
• Contact us via email or phone

This information may include:

• Name and contact information (email address, phone number)
• Practice or company name
• Professional information related to your dental practice
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Schedule and manage appointments or consultations
• Deliver our automation services to your dental practice
• Send you marketing communications (with your consent)
• Improve our website and services
• Analyze usage patterns and optimize user experience
• Comply with legal obligations
• Prevent fraud and maintain security

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Calendly: For appointment scheduling
• Web3Forms or similar services: For form submissions and lead management
• Email service providers: For sending communications
• Analytics providers: For website analytics
• Cloud hosting providers: For data storage and website hosting

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Restricted access to personal information
• Secure cloud infrastructure (AWS or similar)

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Healthcare Data & HIPAA

If you are a healthcare provider and use our services to manage patient data, we understand the importance of HIPAA compliance. We are committed to:

• Implementing appropriate safeguards for protected health information (PHI)
• Executing Business Associate Agreements (BAAs) where required
• Working toward full HIPAA compliance certification
• Training our staff on healthcare privacy requirements

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data portability: Request a copy of your data in a portable format
• Object: Object to processing of your information for certain purposes

To exercise these rights, please contact us at book@dentasyncautomation.com.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites (such as Calendly). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected
• The right to know if personal information is sold or disclosed
• The right to say no to the sale of personal information
• The right to access your personal information
• The right to equal service and price

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

13. Consent

By using our website and services, you consent to this Privacy Policy and agree to its terms.